This post by a Directv employee is so indicative of the problem here.
This guy Scott thinks it's OK to rip people's money out of their accounts for $300, $400 or $500 when it is decided at Directv that they want to arbitrarily charge this huge cost.
He thinks we are all deadbeats that won't pay our bills!
Scott - I think you are missing the big picture: It is illegal to take people's money.
It really seems these are incorrect charges.
I cancelled and your company tried to tell me I owed $ for an early termination even though I was with the company for 7 years because I utilized the equipment protection plan I paid on for 7 years to replace a faulty DVR 1 year earlier.
I fought that hard and was NOT on automatic debit AND you guys did not have a current debit card for me or your company would have probably taken it out of my bank account without authorization.
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Re: Your All F'n Deadbeats
This post by a Directv employee is so indicative of the problem here. This guy Scott thinks it's OK to rip people's money out of their accounts for $300, $400 or $500 when it is decided at Directv that they want to arbitrarily charge this huge cost. He thinks we are all deadbeats that won't pay our bills! Scott - I think you are missing the big picture: It is illegal to take people's money. It really seems these are incorrect charges. I cancelled and your company tried to tell me I owed $ for an early termination even though I was with the company for 7 years because I utilized the equipment protection plan I paid on for 7 years to replace a faulty DVR 1 year earlier. I fought that hard and was NOT on automatic debit AND you guys did not have a current debit card for me or your company would have probably taken it out of my bank account without authorization.